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FirstBank SouthwestThe FirstBank Southwest Logo

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Job Description

FirstBank Southwest has a full-time opening for an IT Help Desk Technician at our Operations Center in Amarillo, TX.  This is an hourly position.

Responsible for providing first line support to end users on a variety of issues and/or problems.  Identifies, researches, and resolves technical problems.  Responds to telephone calls, email and personnel requests for technical support.  Documents, tracks, and monitors the problem to ensure a timely resolution.


Job Requirements

High school education along with an associate’s degree or some college, and three to five years of experience in the field or in a related area of IT, are preferred.  Familiarity with a variety of the field concepts, practices, and procedures used within the help desk environment would be favored.  Knowledge of desktop PCs is required.  Helpful to have knowledge banking systems, server based applications, operating systems, and help desk applications.


This position is eligible for full benefits including medical, dental, and vision insurance; vacation, sick, and holiday pay, 401k, short-term and long-term disability, life insurance, voluntary benefits, and many other employee benefits.

Submit Your Resume

Send your resume to [email protected].

It is the policy of FirstBank Southwest to provide equal opportunity employment (EOE) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, FirstBank Southwest will provide reasonable accommodations for qualified individuals with disabilities. FirstBank Southwest is an affirmative action employer.

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