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FirstBank SouthwestThe FirstBank Southwest Logo

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Job Description

Full-time IT Help Desk position. Important role in providing first line support to end users on a variety of issues and/or problems. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support.

Job Requirements

  • High school education along with an associate’s degree or some college, and three to five years of experience in the field or in a related area of IT, are preferred.
  • Knowledge of desktop PC’s, is required.
  • Helpful to have knowledge of banking systems, server based applications, operating systems, and help desk applications.
  • Must have good written and verbal communication skills, along with good interpersonal skills in dealing with employees, customers, and vendors.
  • Customer service and communication skills are critical.

Apply for this job

FirstBank Southwest is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity or protected veteran status.

Call us at 806.355.9661